Shipping & Delivery

At Amour, we strive to provide our customers a seamless and enjoyable shopping experience. Please review our shipping and delivery policy to understand how we handle orders and deliveries.

Shipping Destinations:

We currently ship to addresses within Canada and the United States. 

Order Processing Time:

We understand the importance of receiving your order promptly. We strive to process all orders within 2-3 business days (excluding weekends and holidays). Please note that order processing time is separate from shipping transit time.

Shipping Options and Rates:

We offer cost-effective flat-rate shipping for all orders.

FREE shipping is available for all orders over $99.99 (excluding taxes).

Please note that additional charges, such as customs fees or duties, may apply for international shipments and are the customer's responsibility.

Estimated Delivery Time:

Once your order has been processed and shipped, the estimated delivery time will depend on the shipping method chosen during checkout.

Shipping times may vary based on the destination but typically range from 3-10 business days.

Unforeseen circumstances, such as weather conditions or carrier delays, may affect delivery times. We appreciate your understanding in such cases.

Order Tracking:

After your order has been shipped, you will receive a confirmation email with tracking information.

You can use the provided tracking number to track the progress of your shipment on our website or the carrier's website.

Delivery Issues:

In the rare event of a lost or undelivered package, please contact our customer support team. We will investigate the issue and work towards a resolution as quickly as possible.

If the provided shipping address was incorrect or incomplete, resulting in a failed delivery, additional shipping charges may apply for reshipment.

Packaging and Discretion:

We understand the importance of privacy. All orders are packaged discreetly, with no explicit branding or product details visible on the outer packaging.

We are committed to ensuring your order arrives in a timely manner and in perfect condition. If you have any questions or concerns regarding our shipping and delivery policy, please contact our customer support team. We are here to assist you.